Terms of Service

Effective date: August 1, 2026

These Terms of Service (“Terms”) are a binding agreement between Mantaro Partners LLC, doing business as ASINRx (“ASINRx,” “we,” “us,” or “our”), and the business or other legal entity accepting these Terms (“Customer”). If you accept for Customer, you represent that you have authority to bind Customer.

These Terms govern Customer's access to ASINRx websites, applications, integrations, APIs, hosted Model Context Protocol services, reports, support, and related services (collectively, the “Services”). An order form, online checkout, statement of work, or other document that references these Terms is an “Order Form.”

By creating an account, accepting an invitation, clicking acceptance, or using the Services, Customer agrees to these Terms, the Acceptable Use Policy, and the applicable Order Form. The Privacy Policy describes our privacy practices. The Data Processing Addendum applies when ASINRx processes personal information for Customer.

1. Eligibility and business use

The Services are offered only for legitimate business use by persons at least 18 years old. Customer is responsible for its users, personnel, agents, and contractors (“Authorized Users”) and for ensuring they comply with the Agreement. Customer must provide accurate account information and keep it current.

ASINRx is independent from Amazon. Amazon does not own, sponsor, endorse, approve, or operate ASINRx. Amazon's products, services, marks, and policies are controlled by Amazon.

2. The Agreement and order of precedence

The “Agreement” consists of, in descending order if there is a direct conflict:

1. a signed Order Form or signed amendment;
2. the Data Processing Addendum, for personal-information processing;
3. these Terms;
4. the Acceptable Use Policy; and
5. documentation incorporated by an Order Form.

Amazon's policies are not subordinated by the Agreement. Customer and ASINRx must each comply with the Amazon terms applicable to its own access and conduct.

3. Access and accounts

Subject to the Agreement, ASINRx grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term for Authorized Users to access and use the Services for Customer's internal business purposes.

Customer will:

• designate account owners and administrators;
• give each person a unique account and only the permissions needed;
• protect passwords, API keys, OAuth grants, sessions, and devices;
• promptly revoke access when a person no longer needs it;
• notify ASINRx immediately of suspected compromise or unauthorized use; and
• remain responsible for activity conducted with its accounts and credentials, except to the extent caused by ASINRx's breach of the Agreement.

Customer may not share an ASINRx account or credential. Customer may not give ASINRx an Amazon password, secret key, session cookie, or shared portal credential.

4. Amazon authorizations and Customer instructions

Customer represents and warrants that:

1. it is an authorized Amazon selling partner or otherwise has all rights needed for the Amazon accounts, brands, reports, ASINs, and information it submits or authorizes ASINRx to access;
2. each instruction is for Customer's own authorized activity and complies with Amazon's agreements and policies;
3. it will use Amazon's prescribed authorization flow and will not ask ASINRx to bypass a permission, quota, security measure, or policy;
4. if ASINRx personnel require portal access, Customer will use an appropriately permissioned secondary user rather than share a credential; and
5. it will promptly revoke an authorization that is no longer valid.

ASINRx will access Amazon Information only for the authorized Customer and purposes described in the Agreement and our Amazon Information Handling Notice. ASINRx may refuse an instruction it reasonably believes is unauthorized, unsafe, unlawful, or inconsistent with Amazon policy.

Customer expressly authorizes ASINRx to make the read-only API calls and data transformations necessary for enabled features. No authorization to change an Amazon listing, offer, case, account, permission, setting, or other Amazon resource is implied. Any future write or agent-operated feature requires separate, action-level authorization recorded by ASINRx.

5. Customer Data

“Customer Data” means information, files, instructions, and content Customer or its Authorized Users submit to the Services or authorize ASINRx to obtain for Customer, including Amazon Information. Customer retains its rights in Customer Data.

Customer grants ASINRx and its approved subprocessors a limited right to host, copy, transmit, transform, display, and otherwise process Customer Data only to:

• provide, secure, support, and maintain the Services;
• follow Customer's documented instructions;
• prevent or address fraud, abuse, security events, or technical problems; and
• comply with law and binding Amazon requirements.

This license does not authorize ASINRx to sell Customer Data, disclose one customer's Amazon Information to another, build a cross-customer data product, or train a general-purpose AI model.

Customer is responsible for the legality, accuracy, quality, and content of Customer Data, including obtaining necessary notices and consents. Customer must not submit regulated data that an Order Form does not expressly permit, including protected health information, payment-card data, government identifiers, children's data, or Amazon customer personal information.

6. Data sources, freshness, and calculations

The Services may combine information from customer uploads, customer-authorized Amazon APIs, customer systems, or other sources identified in the interface. Coverage and freshness depend on the source, Customer's permissions, report availability, processing delays, and upstream services.

ASINRx will provide reasonable source, coverage, freshness, warning, and calculation information. Customer is responsible for reviewing it before making financial, operational, legal, or Amazon-account decisions. Outputs are not an official Amazon record and do not replace Seller Central, Vendor Central, Customer's accounting system, or professional advice.

7. AI-assisted features

Optional features may send disclosed Customer Data to a commercial AI provider to generate analysis or draft content. ASINRx will identify the provider, purpose, data categories, and retention before enabling the feature and will use a configuration that prohibits training on the submitted data.

AI output can be inaccurate, incomplete, outdated, non-unique, or unsuitable. Customer must apply qualified human review and is solely responsible for any decision to publish, submit, or rely on output. ASINRx does not warrant that output complies with Amazon style, content, intellectual-property, advertising, or product-safety rules.

AI output does not automatically modify Amazon. Customer may not use an AI or automated feature to impersonate a person, hide automation, bypass a CAPTCHA or security control, or continue accessing Amazon after Amazon requests that the agent stop.

8. Customer-selected integrations and MCP clients

Customer may direct ASINRx to connect with an external AI assistant, spreadsheet application, MCP client, or other service. Customer authorizes the transfer of the selected data to that recipient and is responsible for:

• selecting and configuring the recipient;
• its agreement and privacy settings with the recipient;
• ensuring the recipient may lawfully receive Amazon Information;
• disabling provider training, feedback, and secondary use;
• securing exported files, URLs, tokens, and downstream copies; and
• revoking access when no longer needed.

ASINRx may limit recipients, scopes, row counts, export lifetime, or functionality to protect Customer Data or comply with Amazon requirements.

9. Acceptable use and suspension

Customer must comply with the Acceptable Use Policy. ASINRx may investigate suspected violations and may immediately limit, suspend, or revoke access when reasonably necessary to:

• protect a customer, Amazon, ASINRx, or another person;
• contain a credential or data compromise;
• stop unauthorized, unlawful, abusive, or policy-violating conduct;
• comply with Amazon's or a government authority's direction; or
• prevent material harm, excessive cost, or service degradation.

Where feasible, ASINRx will give notice and a reasonable opportunity to cure. ASINRx may report suspected Amazon-policy violations to Amazon and cooperate with an investigation. Suspension does not relieve Customer of payment obligations incurred before suspension.

10. Security and privacy

Each party will use reasonable safeguards appropriate to the information and will promptly notify the other of a confirmed security incident affecting that party's obligations. ASINRx's obligations are further described in the DPA and Privacy Policy.

Customer will not conduct a penetration test or vulnerability scan against the Services without ASINRx's prior written approval. Customer may report a vulnerability to security@asinrx.com and must avoid accessing or retaining data belonging to another person.

11. Fees, taxes, and payment

Customer will pay the fees in the Order Form. Unless it states otherwise:

• fees are in U.S. dollars and exclude taxes;
• subscriptions renew for successive periods equal to the initial period;
• invoices are due 30 days after issue;
• online charges are due when processed;
• Customer authorizes ASINRx and Stripe to charge the payment method on file;
• overdue undisputed amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate; and
• Customer is responsible for applicable sales, use, and similar taxes, excluding taxes on ASINRx's net income.

Customer may cancel before renewal, effective at the end of the current paid period. Fees and used or issued credits are non-refundable except as required by law or expressly stated in an Order Form.

ASINRx may change renewal pricing on at least 30 days' advance notice, effective at the next renewal.

12. Beta, trial, and free Services

Beta, trial, preview, and free Services may be incomplete, change without notice, have limited support, and be discontinued. They are provided “as is,” without an SLA, service credit, or obligation to preserve data, subject to applicable law and the deletion duties in the DPA and Amazon policies.

Customer must not use beta Services for production-critical decisions. A signed Order Form may override this section for a named design partner.

13. Service changes, availability, and support

ASINRx may improve or change the Services, but will not materially reduce a paid feature during its current term without reasonable notice, except for security, legal, Amazon-policy, or upstream-service reasons. ASINRx does not promise uninterrupted operation unless an Order Form includes an SLA.

Support: support@asinrx.com, business hours Monday–Friday, U.S. Pacific time.

14. Intellectual property

ASINRx and its licensors own the Services, software, documentation, designs, methods, and related intellectual property. No right is granted except the limited access right in Section 3.

If Customer provides suggestions, ASINRx may use them without restriction or payment, but not in a way that discloses Customer Data or Customer's identity. Feedback containing Amazon Information remains subject to Amazon's restrictions and will not be used for model or general product training.

Customer must not copy, resell, sublicense, reverse engineer, scrape, or create a competing service from the Services, except to the limited extent such a restriction is prohibited by law.

15. Confidentiality

“Confidential Information” means nonpublic information disclosed by one party that is marked confidential or reasonably should be understood as confidential. Customer Data and Amazon Information are Customer's Confidential Information. The receiving party will:

• use it only to perform the Agreement;
• protect it with at least reasonable care;
• disclose it only to personnel and contractors who need it and are bound by confidentiality obligations; and
• return or destroy it when no longer needed, subject to the Agreement.

Confidential Information excludes information the recipient can document was lawfully known without restriction, independently developed, rightfully received from another source, or made public without breach. A legally compelled recipient will give advance notice where lawful and disclose only what is required.

16. Third-party services

The Services depend on Amazon and other third-party services. ASINRx is not responsible for a third party's services, acts, terms, policy changes, outages, data accuracy, or discontinuation. ASINRx may replace a provider with one that offers materially comparable safeguards and will follow the subprocessor notice process in the DPA.

17. Term and termination

These Terms begin when Customer first accepts them and continue while Customer uses the Services. Either party may terminate:

• as stated in an Order Form;
• for the other party's material breach not cured within 30 days after notice;
• immediately for an incurable breach, unlawful use, insolvency, or a material Amazon-policy violation; or
• if Amazon or law prevents the Services from being provided.

At termination, Customer's access ends and all outstanding fees become due. ASINRx will revoke active integrations and process Customer Data under the DPA and Privacy Policy. On request made within 30 days after termination, ASINRx will provide a reasonable export in an available format unless prohibited or the account was terminated for unlawful access.

Sections that by their nature should survive will survive, including payment, confidentiality, intellectual property, disclaimers, liability, indemnity, dispute terms, and deletion obligations.

18. Representations and disclaimers

Each party represents that it has authority to enter the Agreement and will comply with laws applicable to its performance.

EXCEPT FOR EXPRESS COMMITMENTS IN THE AGREEMENT, THE SERVICES, REPORTS, AI OUTPUTS, DATA, AND BETA FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ASINRX DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT TO THE MAXIMUM EXTENT PERMITTED BY LAW.

ASINRX DOES NOT WARRANT THAT THE SERVICES WILL RECOVER MONEY, PREVENT A LOSS, RESOLVE AN AMAZON ISSUE, IMPROVE A LISTING, PRODUCE A PARTICULAR BUSINESS RESULT, OR REMAIN ACCEPTABLE TO AMAZON. ASINRX DOES NOT PROVIDE LEGAL, TAX, ACCOUNTING, FINANCIAL, OR AMAZON-CERTIFICATION ADVICE.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY'S AGGREGATE LIABILITY ARISING FROM THE AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT.

The exclusions and cap do not apply to a party's fraud, willful misconduct, breach of confidentiality, infringement or misappropriation of the other party's intellectual property, Customer's payment obligations, or liabilities that cannot lawfully be limited.

20. Indemnification

Customer will defend and indemnify ASINRx from third-party claims arising from Customer Data, Customer's instructions, Customer's Amazon account or products, or Customer's violation of Sections 3–9, except to the extent caused by ASINRx.

ASINRx will defend Customer from a third-party claim that the unmodified paid Services infringe a U.S. patent, copyright, or trademark, and may modify, replace, obtain a license for, or terminate the affected Service with a prorated refund. This obligation excludes Customer Data, AI output, third-party services, combinations not supplied by ASINRx, and use outside the Agreement.

The indemnified party must give prompt notice, allow the indemnifying party to control the defense, and reasonably cooperate. No settlement may admit fault or impose a nonmonetary obligation on the indemnified party without consent.

21. Governing law and disputes

The laws of the State of Washington, excluding conflict rules, govern. The state and federal courts in King County, Washington have exclusive jurisdiction, and each party consents to venue. Before filing, an executive from each party will attempt in good faith for 30 days to resolve the dispute.

The UN Convention on Contracts for the International Sale of Goods does not apply.

22. Notices and changes

Legal notices to ASINRx must be sent to legal@asinrx.com and Mantaro Partners LLC, 600 1st Ave Ste 102 PMB 2276, Seattle, WA 98104, United States. ASINRx may send notices to Customer's account owner or billing email. Electronic notices are effective when sent; mailed notices are effective on receipt.

ASINRx may update these Terms. Material changes will take effect at the next renewal or at least 30 days after notice, unless required sooner by law, security, or Amazon policy. Continued use after the effective date constitutes acceptance where lawful. ASINRx preserves immutable versions and may require re-consent.

23. General

Neither party may assign the Agreement without the other's consent, except to an affiliate or in a merger, reorganization, or sale of substantially all relevant assets, provided the assignee assumes the Agreement. Customer may not assign to an Amazon competitor or a party that creates a material security or compliance risk without ASINRx's consent.

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations. The parties are independent contractors. There are no third-party beneficiaries. Failure to enforce is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent needed and the rest remains effective. Headings are for convenience. The Agreement is the entire agreement on its subject and may be signed electronically.

24. Contact

Mantaro Partners LLC d/b/a ASINRx
600 1st Ave Ste 102 PMB 2276, Seattle, WA 98104, United States

Legal: legal@asinrx.com
Support: support@asinrx.com
Security: security@asinrx.com